Community Resources

Department of Scholarship Programs and Student Needs

Campus:  Blountville
Office:  Student Needs Project
Room:  C2107, General Studies Building
Appointments:  8 a.m. - 4:30 p.m., Monday - Friday
Address:  2425 Highway 75, P.O. Box 246, Blountville, TN 37617
Phone:  423.279.7637
Fax:  423.323.0240
Email:  studentneeds@NortheastState.edu
Web:  www.NortheastState.edu/CommunityResources



Northeast State realizes that outside factors can impact students and their coursework. Therefore, community resources that support the health, welfare and needs of students are made available. Each organization has been reviewed by the Student Needs Project staff to ensure that students receive appropriate assistance.

Under each category, you will find organizations located in surrounding counties for your convenience. Each listing includes the address, phone number, hours, email, and related web sites if available. To add a new resource, click here.

Regional

Alcoholics Anonymous (AA)

Visit website for hours and locations of local meetings.



Carter County

Charlotte Taylor Center

Outpatient services for adults, children, adolescents, and families, provided by licensed or licensed-eligible clinicians. Crisis services are available 24/7 through both phone and face-to-face assessments. Access is available for mental health stabilization at the Crisis Stabilization Unit and more intensive Alcohol and Drug Education and Treatment services at Magnolia Ridge Detoxification and Residential Treatment Center.


Johnson County

Johnson County Counseling Center

Outpatient services for adults, children, adolescents, and families, provided by licensed or licensed-eligible clinicians. Crisis services are available 24/7 through both phone and face-to-face assessments. Access is available for mental health stabilization at the Crisis Stabilization Unit and more intensive Alcohol and Drug Education and Treatment services at Magnolia Ridge Detoxification and Residential Treatment Center.


Sullivan County

Bristol Regional Counseling Center

Outpatient services for adults, children, adolescents, and families, provided by licensed or licensed-eligible clinicians; Crisis services are available 24/7 through both phone and face-to-face assessments. Access is available for mental health stabilization at the Crisis Stabilization Unit and more intensive A&D services at Magnolia Ridge Detoxification and Residential Treatment Center.

Comprehensive Community Services

Serves people affected by co-occurring disorders involving substance abuse and mental health issues.

Kingsport Office

Bristol Office

Grace Home of Bristol

The Grace Home of Bristol is a biblically-based program with 18 beds for women with life-controlling problems like alcohol and drug addiction. The Program is very structured and lasts for about 9 months. An additional 3 months may be approved. The Grace Home is a non-tobacco program and residents are not allowed to use tobacco products at any time. Other restrictions or limitations include restricted use of cell phones, not leaving the campus without a chaperone, and no private vehicles. The program includes structured classes, counseling, a support group, work therapy and training, and church participation.

Haven Lighthouse of Bristol

This is a biblically-based program with 20 beds for men with life-controlling problems like alcohol and drug addiction. The program is very structured and lasts for about 9 months. An additional 3 months may be approved. The Haven Lighthouse is a non-tobacco program and residents are not allowed to use tobacco products at any time. Other restrictions or limitations include restricted use of cell phones, not leaving the campus without a chaperone, and no private vehicles. The program includes structured classes, counseling, a support group, work therapy and training, and church participation.


Unicoi County

Erwin Mental Health

Outpatient services for adults, children, adolescents, and families, provided by licensed or licensed-eligible clinicians. Crisis services are available 24/7 through both phone and face-to-face assessments. Access is available for mental health stabilization at the Crisis Stabilization Unit and more intensive Alcohol and Drug Education and Treatment services at Magnolia Ridge Detoxification and Residential Treatment Center.


Washington County

Comprehensive Community Services

Serve people affected by co-occurring disorders involving substance abuse and mental health issues.

Magnolia Ridge Alcohol and Drug Treatment Facility

Magnolia Ridge is a 19-bed alcohol and drug detoxification and residential treatment center specializing in addiction and related problems including co-occurring mental illness diagnosis and lifestyle issues for adults 18 and older.

Watauga Behavioral Health Services

Outpatient services for adults, children, adolescents, and families, provided by licensed or licensed-eligible clinicians. Crisis services are available 24/7 through both phone and face-to-face assessments. Access is available for mental health stabilization at the Crisis Stabilization Unit and more Alcohol and Drug Education and Treatment services at Magnolia Ridge Detoxification and Residential Treatment Center.


Regional

Bilingual Community Resource Guide

Guía bilingüe de recursos comunitarios para los condados de Washington, Unicoi, Carter, Hamblen y Greene. Esta guía fue preparada originalmente por CHAS, la Coalición Hispano-Americana de la Salud, y actualizada por el Centro de Recursos de Lenguaje y Cultura. Si Ud. Tiene información o correcciones, por favor avísenos all 423.439.8342.

Bilingual Resource Guide for Washington, Unicoi, Carter and Greene Counties. This guide was originally prepared by CHAS, the Hispanic-American Health Coalition, and updated by the Language and Culture Resource Center. If
you have information or correction, please call us at 423.439.8342.


Greene County

English as a Second Language Classes (ESL)

ESL classes teach different language skills, depending on students' English abilities, interests, and needs. All programs teach the following: conversational English, grammar, reading, listening comprehension, writing, and vocabulary.

First Presbyterian Church

For women only, beginners. Childcare provided.

Lighthouse Assembly of God

For beginners I & II. Classes are court mandated for those on probation. Does have some ministry aspects. No childcare provided.

Sullivan County

English as a Second Language Classes (ESL)

ESL classes teach different language skills, depending on students' English abilities, interests, and needs. All programs teach the following: conversational English, grammar, reading, listening comprehension, writing, and vocabulary.

Life Center at St. Dominic's Catholic Church

For beginners intermediate, and advanced. Focuses on reading and speaking. Childcare provided.

Washington County

English as a Second Language Classes (ESL)

ESL classes teach different language skills, depending on students' English abilities, interests, and needs. All programs teach the following: conversational English, grammar, reading, listening comprehension, writing, and vocabulary.

Keystone Community Center

For beginners, intermediate and advanced. No childcare provided.

Saint Anne's Hall at St. Mary's Catholic Church

For beginners, intermediate, and advanced. Focuses on reading and speaking. Childcare provided.

Cherokee United Methodist Church

For beginners intermediate, and advanced. Learn conversational English for everyday situations. Learn how to interview for jobs. Improve your written English. Get ready for the TOEFL, GED, and college admissions. Childcare provided.


Regional

General information for Child Care Facilities

Tennessee website to locate child care facilities by county.

Click map below to access government directory of child care facilities by county.

Child Care Services Map

Child Care Resource and Referral - Upper East TN Region

Providing Child Care Resources, Referral Services, and Specialists for Tennessee's Carter, Greene, Hancock, Hawkins, Johnson, Sullivan, Unicoi, and Washington counties

  • Parent Referrals
    • Parents can call or come in and request information about child care facilities in their area. They also include information regarding what Quality looks like in the child care setting.
  • On-Site Consultation
    • This is a service to help child care providers create quality, developmentally appropriate environments for children.
  • Training Workshops
    • Free training workshops on child care issues are offered through their team of Resource & Referral Specialists. They have workshops in the evenings, the afternoon hours and sometimes on Saturdays.
  • Other Area Resources
    • They can advise you about other services which are available to meet children's needs.


Regional Head Start Office for Northeast TN Region

To sign your child up for a Head Start program in your area, call any Head Start location in your area and speak to their on-site representive. Click the map above for a full list of Head Start and other daycare facilities. The facilities are listed by county and then by area code. The representatives at these locations should be able to anwer any question you may have.


Regional

TheThriftShopper.com

Offers a directory of many non-profit thrift stores located throughout area. Stores are listed by city.


Sullivan County

Goodwill Stores

Store Locations in Kingsport, TN:

John B Dennis

Allandale

Green Acres

Store Locations in Bristol, TN:

Volunteer

Bristol

Kids Closet

Open 1st Saturday of the month 9 a.m. -12 p.m. with primarily children's used clothes. Happens three times a year. Call to find out current next scheduled event.

Northeast Church of Christ

Salvation Army of Kingsport

The Salvation Army Family Thrift Store is loaded with gently used clothing and household items.

Salvation Army of Bristol

The Salvation Army Family Thrift Store is loaded with gently used clothing and household items.


Washington County

God's Corner

Second hand clothes and furniture for low cost.

Good Samaritan Ministries, Inc.

Heaven Sent Thrift Store sells clothing of all sizes, furniture, electronics, records, CD's, DVD's, decorations, housewares, etc.

Heaven Sent Thrift Store

Goodwill Stores

Store locations in Johnson City, TN:

Johnson City North

Johnson City South

Johnson City West

Haven of Mercy

Two thrift stores carry clothes and furniture.

Haven of Mercy Thrift Store

Thrift Shop at Boones Creek

Salvation Army of Johnson City

The Salvation Army Family Thrift Store has gently used clothing and household items.


Regional

Mental Health Locator

Search by zip code to locate mental health services and resources in the Tri-Cities area.


Carter County

Appalachian Family Outreach

AFO is a faith-based ministry that extends across denominational lines to provide care, counseling, treatment, and training for the relief of children, adults, and families who are distressed.

Charlotte Taylor Center

Outpatient services for adults, children, adolescents, and families, provided by licensed or licensed-eligible clinicians. Crisis services are available 24/7 through both phone and face-to-face assessments. Access is available for mental health stabilization at the Crisis Stabilization Unit and more intensive Alcohol and Drug Education and Treatment services at Magnolia Ridge Detoxification and Residential Treatment Center.


Johnson County

Johnson County Counseling Center

Outpatient services for adults, children, adolescents, and families, provided by licensed or licensed-eligible clinicians. Crisis services are available 24/7 through both phone and face-to-face assessments.


Sullivan County

Bristol Regional Counseling Center

Outpatient services and mental health stabilization at the Crisis Stabilization Unit and more intensive Alcohol and Drug Education and Treatment services at Magnolia Ridge Detoxification and Residential Treatment Center.

Holston Counseling Center

Outpatient services for adults, children, adolescents, and families, provided by licensed or licensed-eligible clinicians. Crisis services are available 24/7 through both phone and face-to-face assessments. Access is available for mental health stabilization at the Crisis Stabilization Unit and more intensive Alcohol and Drug Education and Treatment services at Magnolia Ridge Detoxification and Residential Treatment Center.


Unicoi County

Erwin Mental Health

Outpatient services for adults, children, adolescents, and families, provided by licensed or licensed-eligible clinicians. Crisis services are available 24/7 through both phone and face-to-face assessments. Access is available for mental health stabilization at the Crisis Stabilization Unit and more intensive Alcohol and Drug Education and Treatment services at Magnolia Ridge Detoxification and Residential Treatment Center.


Washington County

ETSU Community Counseling

The Community Counseling Clinic offers free counseling services to members of the community. Individual counseling and family therapy is provided by counselors-in-training for adults, adolescents, and children.

ETSU campus

ETSU Behavioral Health and Wellness Clinic

Psychotherapy for individuals, couples, families and groups is provided by doctoral graduate students. The BHWC also provides a wide range of assessment services. BHWC is a training clinic; therefore, counseling is not provided for individuals involved in divorce, child custody or any legal cases or work that is "court ordered." Fees range from $5.00 - $40.00 based on family income.

Watauga Behavioral Health Services

Outpatient services for adults, children, adolescents, and families, provided by licensed or licensed-eligible clinicians. Crisis services are available 24/7 through both phone and face-to-face assessments. Access is available for mental health stabilization at the Crisis Stabilization Unit and more intensive Alcohol and Drug Education and Treatment services at Magnolia Ridge Detoxification and Residential Treatment Center


National

The Trevor Project

Founded in 1998 by the creators of the Academy Award®-winning short film TREVOR, The Trevor Project is the leading national organization providing crisis intervention and suicide prevention services to lesbian, gay, bisexual, transgender and questioning (LGBTQ) young people ages 13-24.

"I'm thinking about killing myself."

Trevor Lifeline

  • 866.488.7386
  • 24-hours a day / 7days a week

"I need a safe, non-judgmental place to talk."

Trevor Text

  • Available on Fridays (4:00 p.m. - 8:00 p.m. ET / 1:00 p.m. - 5:00 p.m. PT). Text the word "Trevor" to 1.202.304.1200. Standard text messaging rates apply.

TrevorChat

  • Available 7 days a week (3:00 p.m. - 9:00 p.m. ET / 12:00 p.m. - 6:00 p.m. PT).

National Suicide Prevention Lifeline – 24-hours a day


Regional

Calm Center

The CALM Center is open 24/7 as a voluntary short-term observation, intervention, and stabilization service for adults 18 and older. The Center is for individuals facing a potential mental health crisis. All services are free. The Calm Center serves residents in Carter, Hancock, Johnson, Sullivan, Unicoi, and Washington counties. The walk-in center offers respite from a hectic situation, a starting place for someone needing further care. That includes a crisis evaluation, outpatient treatment, stabilization, addiction services, co-occurring, referral or hospitalization.

Contact Concern 2-1-1

Trained volunteers provide confidential support 15 hours a day, 365 days a year to individuals experiencing loneliness, depression, abuse, or are in a crisis situation. They also serve as a referral source for individuals who need information about temporary financial assistance and/or medical care at a reduced cost.

Crisis Stabilization Unit

The 24-hour hot-line is a resource for individuals who are suicidal and for their family and friends. The three-day inpatient program is for individuals who voluntarily admit themselves and serves residents in Carter, Hancock, Johnson, Sullivan, Unicoi and Washington counties. They accept individuals without insurance.

Main Center

24 Hour Mental Health Crisis Helpline

  • Tennessee:877.928.9062
  • Lee County, Virginia:276.346.3590
  • Scott County, Virginia:276.225.0976
  • Wise County, Virginia:276.523.8300
  • Para asistencia en español:877.928.9062

For more information about dental resources, please visit the Dental Resources page.


National Resources

MoneyGeek.com

A web of crisscrossing factors can trap women in abusive relationships. Economic dependence often is a powerful barrier to escape: if she leaves, how will she provide for herself and her children? The prospect of pursuing an education or employment while navigating a treacherous transition is daunting – if not overwhelming.

The National Domestic Violence Hotline

Tennessee Domestic Violence Shelters

Domestic violence shelters provide a safe place for women and children for one night up to 30 days. Shelters are an in undisclosed location in order to protect the safety of residents. Women who have transportation may meet the shelter staff in a public place or may be transported to the shelter by the police. Services include food and shelter, counseling, advocacy, assistance to locate permanent housing and secure employment when needed.

The Tennessee Domestic Violence Shelters' webpage lists shelters by county and other as well as information about recognizing signs of abuse, reactions to abuse, legal options and other resources.


Carter County

Shepherd's Inn Domestic Violence Shelter


Johnson County

Safe Haven

Domestic violence shelter, help get orders of protection, and legal advocate is available.


Sullivan County

Abuse Alternatives, Inc.

Serves Bristol, TN/VA, Washington County, VA and Upper Sullivan County, TN.

SAFE House, Inc.

A confidential and free temporary shelter for victims of domestic violence and their dependent children. Open 24 hours a day, 7 days a week


Unicoi County

CHIPS (Change is Possible) – Domestic Violence Shelter


Washington County

Safe Passage Domestic Violence Shelter

Provides a safe, secure and confidential haven for women, men and children; transportation when needed; food and clothing for women, men and children as needed; assistance as a liaison between the client and Johnson City Police Department, Department of Human Services, Housing Authority, School System, Health Department, Physicians and Utility companies to establish new living arrangements; works with Legal Services and Court Systems as an advocate to gain Orders of Protection and other Legal Documents; on-site counseling, one-on-one and in groups, and support groups in the community for after-care; works with a National Hotline to help victims leave their home area whenever necessary.Provides Information and Referrals to off premises counseling for persons who do not need the protection of a shelter. All services are FREE.

  • P.O. Box 162, Johnson City, TN 37605 (mailing)
  • 423.232.8920 or 423.926.7233 (24-hour hotline)
  • Call for hours
  • www.safepassageshelter.org

Tennessee Homeless Shelters and Social Services

Search by city by clicking on the link above.


Carter County

Shepherd's Inn

Provides assistance for victims of domestic violence and is a shelter for women and children who are temporarily homeless.


Johnson County

Emergency Shelter Directory

Individuals referred to Boone, NC; or Bristol, TN; or Bristol, VA.


Sullivan County

Family Promise of Bristol

Family Promise is a part of the Interfaith Hospitality Network. Ten area Bristol churches serve as "host congregations" for homeless Bristol families to provide shelter, food, and other services.

Haven Home of Bristol

Haven Home for women provides food, shelter, and clothing for homeless women with 8 beds available. The Haven of Rest is a non-tobacco campus and users of tobacco must be away from the campus or smoke in the designated smoking area. Breakfast, lunch, and dinner are made available to residents.

Haven of Rest Ministries of Bristol

The ministry provides safe, clean, temporary housing for 30 homeless men. Programs offered: Transient Program, Job Search Program, Work Program, and Special Needs Program.

The Interfaith Hospitality Network of Greater Kingsport, Inc.

A coalition of churches band together to provide a safe, family oriented place for families in crisis to stay, as well as nutritious meals, and mentoring to help homeless families with children under 18 on their quest to regain independence. IHNGK is the only shelter in Kingsport currently able to accommodate two parent families, teenage boys and single fathers with teenage girls. Caring community and staff members provide guidance, encouragement, and supportive services to help families find and retain permanent housing.

Salvation Army of Bristol

The Center provides dinner at 5:00 p.m. and shelter for women and men. Check-in is from 6:30 - 8:00 p.m. Photo ID and drug and alcohol screening required.


Department of Human Services

A government agency located in each county to provide financial and nutritional assistance and health insurance programs to those who qualify. Programs include Families First for families who have children and are experiencing financial difficulties and the Supplemental Nutrition Assistance Program or SNAP, formerly called the Food Stamp program, for children and families, the elderly, the disabled, unemployed and working families.

Carter County

Department of Human Services


Johnson County

Department of Human Services


Sullivan County

Department of Human Services (Bristol/Blountville Office)

Department of Human Services (Kingsport Office)


Unicoi County

Department of Human Services


Washington County

Department of Human Services


Regional

Hunger101 - Area Food Banks

Second Harvest works with partner agencies to distribute food throughout the area. Food pantries and kitchens are available throughout the Tri-Cities area.

Counties served include:

  • Carter
  • Greene
  • Hancock
  • Hawkins
  • Johnson
  • Sullivan
  • Unicoi
  • Washington

Go to website and type in zip code or address for additional resources


    Sullivan County

    Additional food banks that are not listed on the Hunger 101 website.

    Crossroads United Methodist Church

    Bags of food available from 10:00 a.m. to 12 noon on Thursdays. Photo ID required. One visit per month.

    First Baptist Church

    Bags of food available on Mondays from 1:00 - 4:00 p.m. serving Blountville residents only. Photo ID required.

    Freedom Fellowship

    Meals served and food distributed every other Saturday, 11:00 a.m. - 3:00 p.m. Call for more information.

    Full Gospel Mission Kitchen of Hope

    Meals served Monday through Saturday, 3:30 - 5:30 p.m.

    Gravelly Baptist Church

    Bags of food are available on Thursdays, 4:00 p.m. - 6:00 p.m. Closed on holidays. Serving Thomas Addition, Gravely, and Lynn Garden residents only. One visit per month. Photo ID required.

    Haven of Rest Rescue Mission

    A free open meal (availabe to all sober comers without identification) is served every evening at the Mission Kitchen for anyone. Food is not available for takeout.

    Higher Ground Baptist Church

    Tuesdays and Thursdays, 10:00 a.m. - 2:00 p.m.

    Hunger First Tri-Cities TN-VA

    Bags of food for emergencies are available during specified hours.

    Ketron Memorial United Methodist

    Photo ID and proof of address (utility bill) required. For Lynn Garden area residents only.

    Salvation Army of Kingsport

    Free meals are available. Monday through Friday for Lunch from 12:00 to 1:00 p.m. and for Dinner from 3:30 to 4:00 p.m.

    St. Paul's Episcopal Church

    Bags of food are provided. Photo ID and proof of income required.

    Tri-Cities Baptist Church

    Bags of food provided on Thursdays, 4:00 - 6:00 p.m. Photo ID and proof of residency required. One visit per month.

    TouchPoint Community Building


    Washington County

    Melting Pot, Munsey Methodist Church

    Lunch is provided Mondays - Fridays and Saturday morning breakfast through a joint ministry between Munsey and Good Samaritan.

    One Acre Cafe

    One Acre Café is a non-profit community restaurant which has been established to provide a means by which all can participate in addressing the growing hunger issues of the day. This is a place where all in the community can gather to eat healthy delicious food and strengthen our community by offering hope through the enjoyment of a meal.

    Salvation Army's Center of Hope

    Lunch and dinner are served everyday. This ministry provides hot meals twice daily for the homeless or anyone in need of a meal. Breakfast is included for shelter residents only.


    National

    GLSEN: Gay, Lesbian & Straight Education Network

    Every day, GLSEN works to ensure that LGBT students are able to learn and grow in a school environment free from bullying and harassment. Join us as we transform our nation's K-12 schools.

    It Gets Better Project

    The It Gets Better Project's mission is to communicate to lesbian, gay, bisexual and transgender youth around the world that it gets better, and to create and inspire the changes needed to make it better for them.

    Matthew Shepard Foundation

    The Foundation provides online resources and a blogging platform for youth who are struggling to deal with coming out, family acceptance, bullying and harassment, or faith issues.  Through a website called  Matthew's Place, the Foundation is particularly focused on helping youth who live in rural areas who have few in-person resources to which they can turn.

    PFLAG: Parents and Friends of Lesbians and Gays

    PFLAG is the nation's largest family and ally organization. Made up of parents, families, friends, and allies united with people who are lesbian, gay, bisexual, and transgender (LGBT), PFLAG is committed to advancing equality and full societal affirmation of LGBT people through its threefold mission of support, education, and advocacy.

    The Trevor Project

    Founded in 1998 by the creators of the Academy Award®-winning short film TREVOR, The Trevor Project is the leading national organization providing crisis intervention and suicide prevention services to lesbian, gay, bisexual, transgender and questioning (LGBTQ) young people ages 13-24.

    "I'm thinking about killing myself."

    Trevor Lifeline

    "I need a safe, non-judgmental place to talk."

    Trevor Text

    • Available on Fridays (4:00 p.m. - 8:00 p.m. ET / 1:00 p.m. - 5:00 p.m. PT). Text the word "Trevor" to 1.202.304.1200. Standard text messaging rates apply.

    TrevorChat

    • Available 7 days a week (3:00 p.m. - 9:00 p.m. ET / 12:00 p.m. - 6:00 p.m. PT).

    Regional

    PFLAG: Tri-Cities

    PFLAG Tri-Cities has two main purposes: to provide a support community for all individuals who have a LGBT person in their life and to provide support to LGBT and questioning people. Even if you do not have a LGBT person in your life; you can be an ally. Allies are invited to be part of our mission of making our community safer, affirming, and more inclusive of LGBT or questioning individuals.

    Pride Community Center of the Tri-Cities

    Pride Community Center of the Tri-Cities is dedicated to providing a safe space to foster the physical, mental, emotional, and spiritual well-being of individuals in the LGBT communities of the Tri-Cities and surrounding areas. Our goal is to create positive social change in the region by nurturing a healthy, active, productive, and contributive LGBT community, and establishing a proud visible presence with a central location.

    Tennessee Equality Project

    Tennessee Equality Project is a statewide organization dedicated to promote and sustain the equality of gay, lesbian, bisexual, and transgender persons in the State of Tennessee through the establishment of fair and equitable laws protecting these rights and the elimination of laws that would seek to counter this effort.


    Carter County

    First Presbyterian Church of Elizabethton

    Following the risen Christ, and seeking to make the Church a true community of hospitality, the mission of More Light Presbyterians is to work for the full participation of lesbian, gay, bisexual and transgender people of faith in the life, ministry and witness of the Presbyterian Church (USA).


    For more information about free or reduced cost healthcare and medical services, please visit the Healthcare Services page.


    Regional

    Tennessee's Free Online Housing Resource


    Carter County

    Johnson City Housing Authority

    They provide safe, affordable housing for eligible low and very low income families. Eligibility for affordable housing is based on total gross income and family size.

    Administrative Offices


    Sullivan County

    Kingsport Housing and Redevelopment Authority


    Unicoi County

    Johnson City Housing Authority

    They provide safe, affordable housing for eligible low and very low income families. Eligibility for affordable housing is based on total gross income and family size.

    Administrative Offices


    Washington County

    Catholic Charities of East Tennessee

    Services provided include:

    • 24-hour pregnancy hotline
    • Adoption services
    • Appalachian family housing
    • Immigration legal services

    Haven of Mercy, Permanent Housing for Men

    Offer room rentals, apartment rentals, and other affordable housing opportunities.

    Johnson City Housing Authority

    They provide safe, affordable housing for eligible low and very low income families. Eligibility for affordable housing is based on total gross income and family size.

    Administrative Offices


    Legal Aid of East Tennessee

    The mission of Legal Aid of East Tennessee is to ensure equal justice for elderly, abused, and low income persons, providing a wide range of civil legal assistance and advocacy. (Only available in Johnson City)


    MoneyGeek.com

    A web of crisscrossing factors can trap women in abusive relationships. Economic dependence often is a powerful barrier to escape: if she leaves, how will she provide for herself and her children? The prospect of pursuing an education or employment while navigating a treacherous transition is daunting – if not overwhelming.

    Money Management International – Serves the Tri-Cities area

    Debt budget counseling is free.

    CashCourse

    CashCourse is a real-life guide to taking charge of your money. This online personal finance tool helps you build real-life-ready financial skills.

    Students can register with CashCourse by creating a free account, and then get on a path to reducing financial stress in your life.



    If you are in an emergency situation, please dial 9-1-1 for immediate intervention and assistance from your local police.

    For information about campus and community resources addressing sexual violence, please visit the Sexual and Domestic Violence page.


    Upper East Tennessee Human Development Agency

    Emergency Assistance programs include first month rent, past due rent, mortgage, meter water assistance, clothing, household good for the homeless, food, heating repair and equipment and well spring pumps for low income family who are "in crisis". Serves the eight county area:

    Carter County

    • 423.542.5121

    Greene County

    • 423.639.3681

    Hancock County

    • 423.733.2522

    Hawkins County

    • 423.272.2830

    Johnson County

    • 423.727.6633

    Sullivan County (Bristol)

    • 423.968.3951

    Sullivan County (Kingsport)

    • 423.247.5149

    Unicoi County

    • 423.743.4103

    Washington County

    • 423.928.7327

    Sullivan County

    Salvation Army of Kingsport

    The Salvation Army provides emergency and transitional shelter, financial assistance through social services; prevent eviction, power shut-off, utilities, etc.

    *Bristol Faith in Action, Bristol VA (Serves parts of Sullivan County. See information below)


    Washington County, Tennessee

    Good Samaritan Ministries

    Services include:

    • Emergency Financial Assistance for Security Deposits, Rent, and Utilities
    • Case- Management for Life Skills Planning
    • Budget Counseling
    • Referrals to Shelters and Homeless Programs
    • Showers, Clean or New Clothes, Laundry Facilities
    • Coats and Sleeping Bags
    • Bus and Transit Tickets
    • Assistance obtaining IDs, Social Security Cards or Birth Certificates
    • Assistance in Making Medical, Dental, and Legal Appointments

    Haven of Mercy Ministries

    The following services are provided to help prevent homelessness for men, women and children:

    • Hot Meals
    • Rent/Mortgage Assistance
    • Utilities Assistance
    • Bus Passes
    • Job Skills
    • Medication (Rx only)
    • Church Service Opportunities
    • Counseling

    Salvation Army of Johnson City

    The Center of Hope provides:

    • Emergency and transitional shelter
    • Financial assistance to help prevent eviction and power shut-off

    Washington County, Virginia (serves Bluff City, Bristol, and Piney Flats, TN)

    Bristol Faith in Action

    Christian based organization providing emergency financial assistance for:

    • Utilities and Utility Deposits (heating utilities and water)
    • Rent and Rent Deposits
    • Local Bus Passes
    • Prescription Assistance
    • Food
    • Debt/Budget Counseling
    • Referrals for education/job placement

    For more information about student health insurance options, please visit the Student Health Insurance page.


    Regional

    NET Trans

    The NET Trans (Northeast Tennessee Rural Public Transit) service area includes Carter, Greene, Johnson, Hawkins, Sullivan, Washington and Unicoi Counties. NET Trans service operates Monday through Friday from 6:00 a.m. to 6:00 p.m., limited services on Saturdays, and extended hours of services through contracts and special request when resources are available. Many of our vans are equipped with wheelchair lifts to serve our customers with disabilities.


      Sullivan County

      Bristol Tennessee Transit

      The City offers fixed route service from 6:15 a.m. until 6:00 p.m., Monday through Friday except on Holidays observed by the City. Cost for adults is only 60 cents, seniors and disabled citizens are only 30 cents, and children under 6 years of age the ride is free.

      Kingsport Area Transit

      The Kingsport Area Transit System (KATS) offers four routes in the City of Kingsport. KATS buses run Monday through Friday, five days a week, from 7:30 a.m. until 5:30 p.m. Every KATS bus is wheelchair-accessible. Regular KATS fare is $1 for the general public ages 18 to 64. Reduced fare is $ .50 for those 65 and older, and disable passenger. Other ticket options are also available for purchase at the KATS Transit Office at:

      KATS Dial-A-Ride

      KATS Dial-A-Ride is a curb-to-curb, origin-to-destination next day transportation service. Dial-A-Ride is available to those individuals who reside in the City of Kingsport, and because of their disability or health-related condition, cannot independently board, ride and/or disembark from an accessible fixed-route transit bus or cannot get to/from a boarding or disembarking location. Trips that are scheduled within the designated ¾ mile fixed-route Dial-A-Ride zone are $2.00 each way.


      Washington County

      BUCSHOT

      ETSU BUCSHOT is a free bus transit service that operates on/around ETSU campus. Operational hours are Monday through Friday 7:15 a.m. to 12:00 a.m. (midnight) and some Sundays. Hours vary according to route. All buses used to provide BUCSHOT service are equipped with lifts or ramps to meet the needs of clients with disabilities.

      Johnson City Transit System

      Johnson City Transit System (JCT) operates Monday through Friday from 6:15 a.m. to 6:15 p.m. JCT operates seven buses on 13 fixed routes in the City. For route information, including maps and stop locations/times go to www.johnsoncitytransit.org/schedules_maps.html. All major commercial and institutional facilities, major residential neighborhoods and group housing complexes are served by the JCT fixed routes. All fixed route buses are lift-equipped (or equipped with ramps) to meet the needs of clients with disabilities.

      "XTRA" Para-transit Service

      JCT also provides "XTRA" Para-transit Service. "XTRA" is a demand response transportation service for persons with disabilities, who are unable to use the JCT fixed route bus service, and who are certified as "ADA Eligible." The JCT "XTRA" service area is the corporate city limits of Johnson City, TN, or 3/4 mile of a JCT fixed route. "XTRA" para-transit is curb-to-curb service, provided from the curb in front of the client's pick-up point to the curb in front of the client's destination. Trip reservations for next day service are accepted by the JCT Demand Response office until 5:00 p.m., by calling the JCT Demand Response office at


      Washington County, Virginia

      Bristol Virginia Transit

      Bristol Transit delivers transit service in conjunction with Bristol Transit of Tennessee (BTT).

       


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