Counseling Services provides free short-term counseling, crisis intervention, and referral services* to help support the psychological, emotional, and developmental well-being of students. Counseling can help students who are struggling with anxiety, depression, or relationship issues; having trouble adjusting to college life; experiencing the loss of a relationship or death of a family member; seeking answers to questions such as "Who am I?" and "What do I want?"; or needing a safe place to talk.
Counseling services are provided by a Licensed Professional Counselor/Mental Health Service Provider (Temp) and graduate students completing internships in a master’s level counseling or social work program.
*Students who have long-term psychiatric needs or issues outside of the expertise of the counselors will be referred to community mental health providers.
An appointment may be scheduled by calling 423.354.2587 or emailing
counseling@NortheastState.edu. Walk-ins are also welcome. Visit the office location in the General Studies Building, Room C2101.
8:00 a.m. - 4:30 p.m., Monday - Friday
Northeast State provides free short-term counseling services for students who are experiencing personal difficulties that impact their ability to pursue their educational goals. Services are provided by a master’s level Licensed Professional Counselor/Mental Health Services Provider (Temp) and East Tennessee State University graduate students completing their master’s degrees in counseling or social work. The interns are not licensed. During the first counseling session, your counselor will discuss the counseling process and answer questions you might have about the counseling process, qualifications of counselors, or services offered by the College. The counselor will invite you to share your current concerns and will gather further
information about personal and family history.
Client Rights and Responsibilities: As a client, you have the responsibility and the right to be in a collaborative working relationship with your counselor. You are encouraged to be an active participant during and between therapy sessions to enhance the change
process. If counseling does not meet your expectations, we encourage you to talk with your counselor who will treat your concerns with care and respect. Although early termination is not recommended, you have the right to end counseling at any time. You are responsible for attending your sessions on time. If you need to miss a session or will be late for your appointment, 24 hours advance notice is requested. Please call 423.354.2587 or email
Counselor Responsibilities: It is your counselor’s responsibility to help you identify and move toward your counseling goals, to create an emotionally safe environment for counseling, and to respect your perceptions and experiences. Counselors are responsible
for being aware of the range and limitations of their own expertise and for using consultation appropriately. Counselors are responsible for beginning and ending sessions on time and for letting clients know when they will not be available.
Please visit the
Community Resources web page and click on the resource links to view the area's social services.
Visit Mental Health America to take free mental health screenings for conditions such as depression, anxiety, or eating disorders. You are encouraged to share your results with your counselor, physician, or healthcare provider.
Chasing the Dragon: The Life of an Opiate Addict
Managing Stress - Brainsmart - BBC
What You Didn’t Know About Addiction - The Recovery Village
Your Brain on Drugs: Alcohol - AsapSCIENCE
The Effects of Drunk Driving - Christiana Rennie-Varner
Confidentiality is a key component of the counseling relationship except in cases when the student expresses harm to self or harm to others. Additional resources may be necessary. To learn more about confidentiality and informed consent within the counseling relationship, click
Suicide Prevention and Awareness
Going to college can be a difficult transition period in which a student may feel lost, lonely, confused, anxious, inadequate, stressed, or depressed. Sometimes the hardest thing to do is to take the first step and ask for help. For more information on Suicide Prevention and Awareness, click
Prescription Drug Abuse
For the latest information on the region's efforts to provide substance abuse prevention and treatment, please visit the following links:
If you have a loved one who is at risk of overdosing on an opioid medication, please contact Brianne Dunning at
firstname.lastname@example.org or 423.742.5819 to receive information on naloxone HCI training, an Opioid Overdose Prevention Kit, and referrals for support services. For more information on naloxone HCI, visit
- The National Suicide Prevention Lifeline is a 24-hour, toll-free, confidential suicide prevention hotline available to anyone in suicidal crisis or emotional distress. Call 1.800.273.TALK (8255).
- The Crisis Text Line, in partnership with the Tennessee Suicide Prevention Network, serves anyone – in any type of crisis – providing access to free, 24/7 support and information via text.
- Text "TN" to 741741.
- Are you or a loved one facing a mental health crisis? Call 1.877.928.9062 for 24/7 telephone and face-to-face assessments.
- 24-hour crisis hotline support by trained and caring workers
- Advocates on call 24/7 who can meet you at the hospital or police department
- Call 276.466.2218 (Office) or 1.800.273.8255 (Crisis Hotline)
How Are We Doing?
Please complete this brief Counseling Services Survey. Your feedback will allow our staff to evaluate and improve our services. All responses are anonymous. Thank you.
Counseling Services Survey