Office: 423.323.0252 Office Hours Start FAFSA  Financial Aid Help Center 
Fax: 423.323.0232 Monday - Thursday 7:30am to 6:00pm
Room C2406 Friday 7:30am to 5:00pm
  Federal School Code 005378


Student Rights and Responsibilities

    Rights

    Students at Northeast State who apply for and receive financial aid have a right to the following:

      1. Information on all financial assistance available which includes all federal, state, and institutional financial aid programs
      2. Deadlines for application of each financial aid program and for any supporting documentation
      3. Specific information regarding fees, tuition, and the refund policy for those students who withdraw or drop out of school
      4. An explanation of how students are selected for receipt of financial aid and how financial need is determined. This process includes a consideration of costs of tuition and fees, books and supplies, room and board, transportation, personal and miscellaneous expenses, childcare, etc., plus the student's assets, parental contribution, and other financial aid (such as scholarships)
      5. Resources that are considered in the calculation of student need
      6. How the financial aid package has been determined
      7. An explanation of the various programs awarded in the financial aid package. If you feel you have been treated unfairly, reconsideration of the award may be requested.
      8. An explanation of the portion of financial aid the student received that must be repaid. If the aid is a loan, the student has a right to know what the interest rate is, the total amount to be repaid, when the repayment is to begin, and the conditions of deferment and cancellation.
      9. How Northeast State determines whether students are making "satisfactory progress" and what happens if they are not
      10. Facilities that are available for handicapped students.


    Responsibilities

    Students must take responsibility for:

      1. Reviewing and considering all information about Northeast State's academic programs before they enroll
      2. Completing all the application forms ACCURATELY AND FULLY and submitting them to the right place prior to the appropriate deadline. If this is not done, aid could be delayed since errors must be corrected before any aid can be received. Intentional misreporting of information on application forms for federal financial aid is a violation of the law and is considered a criminal offense subject to penalties under the U.S. Criminal code, and subjects the student's application to denial. Additionally, regulations require that all cases of suspected fraud, emanating from misrepresentation, be reported to the Office of the Inspector General.
      3. Promptly returning all additional documentation, verification, corrections, and/or new information requested by either the Financial Aid Office or the agency or agencies to which an application was submitted
      4. Reading and understanding all forms that you are asked to sign
      5. Notifying the lender (if you have a loan) of changes in name, address, or enrollment status
      6. Performing the work that is agreed upon in accepting a Federal Work-Study award or Academic Work Scholarship
      7. Knowing and complying with the deadlines for application or reapplication for aid
      8. Knowing and complying with Northeast State's Return of Title IV Funds Policy 
      9. Repaying financial aid funds if it is determined that you were ineligible to receive the funds
      10. Understanding the financial aid policy for satisfactory academic progress.


    Right to Appeal

    Students have the right to change or appeal the financial aid award or any other decision of the Financial Aid Office which does not fall under the jurisdiction of federal or state regulations. The right includes: answers to questions, explanations of policies and decisions, and request for consideration.