Office: 423.323.0252 Office Hours Start FAFSA  Financial Aid Help Center 
Fax: 423.323.0232 Monday - Thursday 7:30am to 6:00pm
Room C2406 Friday 7:30am to 5:00pm
  Federal School Code 005378


Appeal Procedures for Continuation of the Tennessee Education Lottery Scholarship (TELS)

NOTE: Appeal forms are available in the Financial Aid Office or by choosing the appropriate form from the options below.

Enrollment Status Appeal: A recipient of the TELS who is enrolled full-time (12 hours or more) may not withdraw or drop below full-time enrollment after the 14th calendar day (census date) of the semester (including the first day of classes) and maintain their scholarship unless the student requests and the institution approves the change in enrollment. A recipient of the TELS who is enrolled part-time (6-11 hours) may not withdraw or drop to less-than-part-time (0-5 hours) and maintain their scholarship unless the student requests and the institution approves the change in enrollment. Submit the completed form and documentation to the Financial Aid Office. 

  1. Complete the relevant appeal form. Attach verifiable documentation of medical or personal reasons listed on the form and a detailed written explanation.
     
  2. The student may appeal the decision to the Institutional Review Panel (IRP), a panel comprised of two faculty members, two administrators, and one student. 
     
  3. The student will be notified, in writing, of a decision within 14 calendar days of the request.
     
  4. If the request to withdraw is approved, the TELS award will remain in the student’s account for the current semester. The institutional refund policy will apply.
     
  5. If the request to withdraw or drop below full-time is denied and the student completes the drop or withdrawal process, the student will be ineligible for the TELS award for the current semester and future semesters. 
       

One-Time Regain and/or Repeat Option Appeal: A student who has lost TELS eligibility because of failure to maintain the minimum TELS GPA at a TELS benchmark may use the One-Time Regain and/or Repeat Option Appeal form in an attempt to have their TELS eligibility reinstated.  Each option may only be used once, even if the student has received a TELS award at more than one TELS eligible school. 

  • The One-Time Regain Option may be used for students who lost the TELS at the 24, 48, or 72 hour benchmark because they did not meet the minimum TELS GPA requirement.  However, a student may not file the One-Time Regain Option until the next TELS benchmark has been reached.  For example, if a student loses the TELS at the 24 hour benchmark because his/her TELS GPA drops below 2.75, the student must have the minimum 2.75 TELS GPA at the 48 hour benchmark in order to utilize the One-Time Regain Option (assuming all other continuation requirements have been met).  Please refer to the TN Lottery Scholarship Policies and Procedures for a detailed explanation of the TELS GPA requirements. 
  1. The One-Time Repeat Option may be used for students who lost the TELS at the 24, 48, or 72 hour benchmark because they did not meet the minimum TELS GPA requirement and have repeated a course and earned a higher grade.  If a course has already been repeated prior to or at the benchmark at which the student lost the TELS, the One-Time Repeat Option can be filed at the benchmark at which TELS was lost.  The One-Time Repeat Option allows the grade from the first attempt to complete a course to be excluded from the student’s TELS GPA and the grade from the second attempt to be included in the TELS GPA calculation.  However, if the student repeats a course during a semester after a TELS benchmark was reached, the student must wait until the next benchmark to regain the scholarship.  The One-Time Repeat Option can only be used one time and only for one repeated class.  Please note that filing the One-Time Repeat Option does not guarantee that the minimum TELS GPA requirement will be met or that TELS eligibility will be reinstated. 

If you wish to file the One-Time Regain and/or Repeat Option Appeal, you will need to complete the appropriate section of the form and submit it to the Financial Aid Office.  The student will be notified, in writing, of a decision within 14 calendar days of the request.  If the One-Time Regain and/or Repeat Option Appeal makes the student eligible for a TELS award, the student can then be awarded. 

Appeals to the TELS Award Appeals Panel: To appeal the IRP decision, the student must appeal directly to TSAC by doing the following.

  1. Provide a written statement outlining the basis for the appeal and list any pertinent information to the appeal. 
     
  2. Mail to TSAC within 45 days from the date of your denial letter:

    TSAC Appeals Panel
    Director of Lottery Scholarship Programs
    Tennessee Student Assistant Corporation
    404 James Robertson Pkwy., Suite 1510
    Nashville, TN 37243
    www.tn.gov/collegepays

     

The decision of the Lottery Scholarship Award Appeals Panel at TSAC is the final administrative appeal.