Office: 423.323.0252 Office Hours Start FAFSA  Financial Aid Help Center 
Fax: 423.323.0232 Monday - Thursday 7:30am to 6:00pm
Room C2406 Friday 7:30am to 5:00pm
  Federal School Code 005378


Appeal Procedures for Continuation of the Tennessee Education Lottery Scholarship (TELS)

NOTE: Appeal forms are available in the Financial Aid Office or by choosing the specific form from the menu located to the left of this screen.

Change Enrollment Status Request : A recipient of the TELS may not withdraw or drop below full-time enrollment after the 14th calendar day (census date) of the semester (including the first day of classes) and maintain their scholarship unless the student requests and the institution approves the change in enrollment. Submit the completed form and documentation to the Financial Aid Office. 

  1. Complete the relevant appeal form. Attach verifiable documentation of medical or personal reasons listed on form and a written explanation.
     
  2. The student may appeal the decision to the Institutional Review Panel (IRP), a panel comprised of two faculty members, two administrators and one student. 
     
  3. The student will be notified, in writing, of a decision within 14 calendar days of the request.
     
  4. If the request to withdraw is approved, the TELS award will remain in the student’s account for the current semester. The institutional refund policy will apply.
     
  5. If the request to withdraw or drop below full-time is denied and the student completes the drop or withdrawal process, the student will be ineligible for the TELS award for the current semester and future semesters. 
     

Leave of Absence Request: A recipient of the TELS may be granted a medical or personal leave of absence and resume receiving the TELS award(s) upon resumption of attendance as long as all other applicable eligibility criteria are met. 

  1. Complete the Leave of Absence Request form. 
     
  2. Submit the completed form to the Financial Aid Office. Attach verifiable documentation of medical or personal reasons and a written explanation.
     
  3. The IRP will review the appeal.
     
  4. The student will be notified, in writing, of a decision within 14 calendar days of the request.
     
  5. If the request is approved, the TELS award will be reinstated the semester that the student is supposed to resume his/her education.
     
  6. If the request is denied, the student will lose the TELS for all subsequent semesters. The student may appeal the decision to the TSAC; see details below.
     

Request for Repeat Option Request Form: A student who obtains a grade change must notify the Financial Aid Office within 30 calendar days of the grade change to request reinstatement of the TELS award. Late requests will be considered. 

  1. Complete the TELS Repeat Option Request form.
     
  2. Submit the completed form to the Financial Aid Office. Attach notification from the Office of Admissions and Records explaining the nature of the grade change.
     
  3. The student will be notified, in writing, of a decision within 14 calendar days of the request.
     
  4. If the grade change makes the student eligible for a TELS award, the student can then be awarded. 
     

Appeals to the TELS Award Appeals Panel: 

To appeal the IRP decision, the student must appeal directly to TSAC as follows: 
 

  1. Provide a written statement outlining the basis for the appeal and list any pertinent information to the appeal. 
     
  2. Mail to TSAC within 45 days from the date of your denial letter:


    TSAC Appeals Panel
    Director of Lottery Scholarship Programs
    Tennessee Student Assistant Corporation
    404 James Robertson Pkwy., Suite 1510
    Nashville, TN 37243
    www.tn.gov/collegepays


     
  3. The decision of the Lottery Scholarship Award Appeals Panel at TSAC is the final administrative appeal.