Annual Enrollment for 2021 Benefits

2021 Annual Enrollment Dates:

Thursday, October 1, 2020 - Friday, October 16, 2020, at 4:30 p.m. Central time

Changes in coverage become effective January 1, 2021.

All eligible employees are sent information on available healthcare options, premiums, a listing of benefit changes, service areas and vendor changes for the upcoming year.

2021 Annual Enrollment Newsletter

View Provider Directories and Member Handbooks

NEW educational animated videos can help you learn about your benefits.

Video:  Annual Enrollment State Group Insurance Program

How do I make changes?

  • Medical, Dental, Vision, Voluntary AD&D, and Short-Term Disability:
  • Voluntary Term Life Insurance:
  • Flex Spending Account: The vendor for Flexible Benefits is changing from Payflex to Optum Bank for 2021.  Whether you are a new or returning FSA member, visit this website for the information about enrolling for 2021. Enrollment does not continue from year to year.  
  • Long-Term Disability:

Need help?

If you have questions or would like assistance enrolling in or making changes to your benefits plan, please make an appointment for a Zoom Meeting with one of our HR Staff.  Email mail to: to make a Zoom meeting appointment.

Other help options:

  • Chat with a Benefits Administration representative online by going to Click the green HELP button in the bottom right corner of the page.
  • Call Benefits Administration at 800.253.9981, M-F 8 a.m. to 4:30 p.m. Central. Or, search the help desk, find articles or submit a question at

Other Benefits Enrollment Periods

Faculty and Non-Faculty Sick Bank Open Enrollment: October 1 - 31

Northeast State Charitable Giving Campaign: October 1 - October 31

  • Complete the form and sign electronically here.

Voluntary Deferred Compensation (No open enrollment period. Employees are eligible to enroll in or make changes to a 401k, 457, and/or 403b plan at any time during the year.)

For more information, contact:

  • Dottie Corey, HR Records Specialist
  • 423-323-0204
  • Office Location:  P308A

  • Jessi Waugh, HR/OE Administrative Assistant
  • 423-354-5183 or extension 5183
  • Office Location: P311

  • Megan Jones, Director of Human Resources
  • 423-323-0226 or extension 3226
  • Office Location: P311A