Welcome to the Northeast State IT Help Desk
We're here to support students, faculty and staff with technology questions and support needs. If you have an active Northeast State account, log in to our Self-Service Portal to submit a help ticket. If you do not have a Northeast State account, you can submit a request through our Guest Portal. You can also contact us by phone, chat or email during our support hours. When submitting a request, please include your name, phone number, the best time to reach you, your email address and a detailed description of the problem. We look forward to helping you!
Submit a Ticket
Submit and track IT support requests, communicate with your assigned technician and find answers.
Submit Ticket (current users)Guest Portal
Those without a Northeast State account or users unable to access their Northeast State account.
Access Guest PortalAmerican Job Centers
For American Job Center employees to access IT support and services.
American Job Center EmployeesContact Us
- Support Hours: 8 a.m. - 9 p.m.
- Phone: 423-354-2520 Ext. 4850
- Email: ITHelpDesk@NortheastState.edu
- Office: Pierce Building P216
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