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Make-Up Test Policy

By appointment ONLY with Instructor's approval.  

Questions? Email


The Testing Center can accommodate any student who is unable to test in the classroom because of an accident, illness, or other excused absence from class. Students must have their instructor's permission before scheduling a test date. There are open computer labs with Respondus on the computers at each campus location for online class exams missed.  The Testing Center can proctor paper-based and computer-based tests. However, the Testing Center cannot:
  1. Accommodate entire classes,
  2. Proctor tests for students who wish to raise their grade, or
  3. Proctor tests for students who just did not show up on the day of their exam.

Make-Up Test Scheduling Information

Students:  Make-Up testing is available weekly on the Blountville campus. First, make sure your instructor has approved your absence for a Make-Up exam in their class. Then, email to set up a date/time with testing staff.          

                                                               Photo ID is Required to Test

Instructors who would like a student to complete a paper or computer test in the Testing Center due to an excused absence should: 

  • Click here to complete the Make-Up Testing Form
  • If needed, add attachments such as the actual test or formula in the system.
  • If the test is paper, the Testing Center will print off the exam once the student has a scheduled test time. Completed exams will be scanned and emailed to the instructor.
  • The Testing Center staff will not be responsible for picking up or delivering exams to instructors.
  • The option will still be available to drop off tests at the Testing Center - in the box or in-person.  Cover sheets will be availalbe there.
  • Unclaimed paper exams will be destroyed at the end of each semester.
  • Students will schedule a date/time by going to; Make-Up; Schedule Now.  Several dates/times will be available each week. No walk-in testing is available.
  • The Testing Center will email the instructor when a student has scheduled a time to verify the excused absence IF the test information has NOT yet been submitted.
  • Testing times will be limited to the course time block (no untimed tests or extended time). Students who qualify for extended time and/or other approved testing accommodations should contact Accessibility Services to schedule the test in the Accessibility Services office.


For more information, please contact Melissa Ramsey, Coordinator of Testing Services, in Room C2301 of the General Studies Building on the Blountville campus. Call 423.354.5358 or email


Department of Testing Services

Office:  C2301 General Studies Building, Blountville Campus
Testing Center Room:  C2303, General Studies Building, Blountville Campus         
Office Hours:  8:00 a.m. - 4:30 p.m., Monday - Friday
Address:  2425 Highway 75, P.O. Box 246, Blountville, TN 37617
Phone:  423.354.2587

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Northeast State Community College, a Tennessee Board of Regents institution, is an equal opportunity, affirmative action institution. For questions or concerns, please contact the Affirmative Action Officer.