At Northeast State Counseling Services, we’re here to support your mental health and emotional well-being, especially during challenging times.

Mental Health Emergencies


About Counseling


Counseling Services provides a welcoming and safe place for students.

Personal counseling is provided by a licensed professional counselor or a master’s level social work graduate student. All services are free for students. At times, students are referred to community mental health agencies or support services in order for them to be better served.

What Counseling Is

  • A safe place to talk: Everything you share is confidential, with a few legal exceptions we’ll explain when we meet.
  • Short term support: We focus on helping you manage specific concerns or stressors over a few sessions. Think: feeling overwhelmed, anxious, sad, unmotivated, or stuck.
  • A collaborative process: We listen, ask questions, offer insight, and work with you on skills to cope, reflect, and grow.
  • An opportunity to learn tools: You might leave with coping strategies, journaling prompts, or ideas to try between sessions.

What Counseling Is Not

  • We don't diagnose or label you: We’re focused on supporting your wellness, not giving you a diagnosis.
  • We don't prescribe medication: We can refer you to a medical provider or psychiatrist if that is something that you are curious about.
  • We don't tell you what to do: You’re the expert on your life. We’ll offer support, not advice or decisions.
  • We cannot: Change your class schedule, give extensions, or intervene with professors. But we can help you talk through academic stress and find support resources on campus.

Who is counseling for?

Any enrolled student who’s:
  • Feeling overwhelmed or stressed
  • Struggling with motivation or focus
  • Coping with loss or big life changes
  • Navigating identity, relationships, or mental health
  • Just needing someone to talk to in confidence

How to get started

Schedule an intake appointment by:

Sessions are free, short-term, and completely confidential.

Resources


Videos


We Provide our students a safe, confidential setting, with one-on-one counseling services included.

Watch these mental health preventive care videos next:

Watch Mental Health of America's: Understanding our #B4Stage4 Mental Health Video

Watch Apollo Hospitals': Say Yes to Preventive Healthcare Video

If we can be a guiding light, so to speak, to help students navigate this chapter, then—I mean—that’s huge.

We offer free mental health counseling by licensed counselors for all enrolled students at Northeast State. We also offer counseling at our off-campus sites by appointment, and we provide telehealth services as well. Our goal is to meet students where they’re at.

We primarily offer individual, one-on-one counseling. It is confidential. We're hoping to get some support groups up and running for students. Our goal is to expand the services we currently have. So right now, it’s individual, one-on-one counseling. We can refer out if needed, and of course, we offer telehealth for students who may not feel comfortable coming to campus or who have transportation issues.

If we see that a student needs more intensive services, we do have partnerships with area agencies. For example, Frontier Health is very aware of our students and actually works to help get them some free services.

We have a webpage, you can call our office, email us, or just stop by. We do have students who just drop in. We’re housed on the Blountville campus in the General Studies building.

You can just reach out, and I’m happy to coordinate and meet you on your campus. I mean, you’re taking classes there for a reason—it must be convenient. So if I can make it easier by coming to you, I definitely will try. If for some reason that can’t work out, then hopefully telehealth might be a viable option.

We work with students on a variety of different issues. It may be test anxiety, it may be generalized anxiety disorder—there’s a spectrum of all kinds of different issues that students come in with. Ideally, what we want to offer is at least a safe space to explore thoughts and feelings and know that they won’t be judged.

We’re here to listen. We’re here to navigate that with you. So whether it’s test anxiety, relationship issues, depression—we’ll sit, we’ll listen, and we’ll try to map out what’s going to be successful and healthy for that student.

I would say, number one: 988. 988 is the national crisis line, and if you call it, it will divert to a local crisis center here in East Tennessee—maybe in Johnson City or Kingsport. That is, I think, the quickest way. Of course, 911 is always an option, and they’ll get the appropriate resources to you.

I got to follow a lot of students from the moment I started until the end of the spring semester, when a lot of them graduated. And I mean—that’s a huge accomplishment for them. That’s success. That’s growth. They were able to find that energy, find that courage to keep moving forward so they could hit that end mark and graduate.

Contact Us


Contact Information

  • Office Hours

    Monday – Friday
    8:00 a.m. – 4:30 p.m.
    Office Room C2101, General Studies, Blountville
    423-354-2587

    Appointments

    Appointments are available on all campuses by appointment. Telehealth services are also available.

    Email: Counseling@NortheastState.edu

  • The Counseling offices are located in building C on the Blountville campus.

    View the full Northeast State map

Staff


  • Lurelle McKay, M.A., LPC/MHSP, NCC
    Director of Student Advocacy Programs
    Licensed Counselor
    423-354-5308  Ext. 5550
    Room C2101A, General Studies

  • Kayla McKissick, M.A., LPC/MHSP, NCC
    Licensed Professional Counselor
    423-354-0213 Ext. 3213
    Room C2101B, General Studies

  • Windy Wolfe
    Advising Resource Center and Student Advocacy Programs Associate
    423-323-0214 Ext. 3214
    Room C2106, General Studies 

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