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Human Resources

Welcome to the office of Human Resources!

The purpose of the Human Resources (HR) team is to advance institutional priorities by partnering with Northeast State's leadership to create a high-performance work environment characterized by fair treatment of all employees, open communication, personal accountability, trust, and mutual respect.

We fulfill our purpose by:

  1. Properly balancing the needs of the employees and the needs of the institution.
  2. Ensuring a diverse workforce in a safe and discrimination- and harassment-free environment by maintaining compliance with employment laws and government regulations, providing management and employee training, and developing policies and procedures.
  3. Providing training and development in areas of effective leadership and career development of employees, employment laws and government regulations, and litigation avoidance.
  4. Hiring the most-qualified employees by preplanning staffing needs, ensuring an effective internal search and interview process, increasing the institution’s visibility in the community and employment marketplace, identifying the best and most cost-effective recruitment sources, and conducting thorough reference checks.
  5. Retaining our valued employees by assuring effective leadership qualities in our supervisors; providing competitive wages and benefits; furnishing technical, interpersonal and career development training and coaching; conducting exit interviews and supplying relevant feedback to management; and enhancing two-way communication between employees and management.

HR/OE Office & Staff Contact Information

  • Emma McMullen, HR Talent & Development Partner
  • Office:  P308
  • Email:
  • Phone:  423.354.5183, Extension:  5183
  • Staffing Processes, Personnel Requisitions, Position Advertisements, Job Descriptions, Interview Guides, Offer Letters/Contracts, Contract Renewals, Volunteer Agreements, Performance Evaluations

  • Melissa Brickey, HR Benefits & Records Partner
  • Office:  P308A
  • Email:
  • Phone:  423.323.0204, Extension:  3204
  • New Hire Onboarding & Orientation, Employment & Prior Service Verification, Personnel Records, Fee Waiver/Tuition Reimbursement, Spouse & Dependent Discount, Employee Benefits, FMLA, Organizational Chart Updates, Retirement

  • Etta Haselden, Assistant Director of Human Resources
  • Office:  P310
  • Email:
  • Phone:  423.354.5368, Extension:  5368
  • Staffing Processes, Job Descriptions, Offer Letters/Contracts, Contract Renewals, HR & Professional Development Website Updates, Professional Development, HR Special Events

  • Megan Jones, Director of Human Resources
  • Office: P311A      
  • Email:  
  • Phone: 423.323.0226, Extension: 3226   
  •  Faculty Load and Compensation (FLAC) – Faculty Contracts, Personnel Budget, Compensation Plan, Personnel Policies & Procedures, HR Reporting, Employee Discipline, Change of Status Forms


Request for Counseling Reimbursement

Request to Update Personal Information

The following forms can be found in Dropbox Sign and routed for approvals electronically. One of our HR staff members will set up the appropriate approval workflow within Dropbox Sign and route for approvals electronically.

  • Computer Account Request Form
  • Fee Waiver
  • Request for Fee Discount for Spouse and/or Dependent
  • Outside Employment Notification
  • Request for Stipend/Extra Compensation Form
  • Request for Professional Development Funds

If you're looking for forms regarding leave, wages, or taxes, please contact the Payroll Department.

Connect with Northeast State

Northeast State Community College, a Tennessee Board of Regents institution, is an equal opportunity, affirmative action institution. For questions or concerns, please contact the Affirmative Action Officer.