Accessibility Services

Accessibility Services provides ongoing assistance to faculty, staff and students regarding the institution’s obligations under the Americans with Disabilities Act and Section 504 of the Rehabilitation Act. Students who are registered with the office are eligible to receive services and accommodations.

Accessibility Services at Northeast State works to assure that classes, campus programs and activities are accessible to students with an emotional, physical or learning disability. Students must self-identify and provide documentation to become registered with Accessibility Services. The staff will work one-on-one with each student to determine reasonable accommodations on a case-by-case basis.

To learn more about services or to register contact Accessibility Services at 423.279.7640 Monday-Friday 8:00 a.m. - 4:30 p.m.

Registering for Services

Accessibility Services is established to serve the needs of individuals with disabilities. In order to receive accommodations or services, students must self-identify and request services through Accessibility Services. Reasonable accommodations are reviewed and determined on a case-by-case basis.

To obtain accommodations or support services from Accessibility Services:

  • Student must self-identify as having a disability with Accessibility Services. 
    In-Person: Blountville Campus, General Studies Bldg., Room C1102
    By Phone:  423.279.7640
  • Provide appropriate documentation to support the claim of a disability.(See documentation of disabilities)
  • Schedule a Needs Assessment. 


Documentation from a licensed or certified professional is an important component in developing an accommodation plan. Students with a medical or psychological disability must provide current documentation (within the past three years.) Students with ADD/ADHD or a learning disability must provide a psycho education assessment. All documentation should state how the student's disability will impact their success in college and list appropriate accommodations. Students can hand deliver documentation from or may have a licensed or certified professional complete one of the following forms:


Psychiatric/Psychological Certification Form

Medical Documentation Form


Students who have been approved for testing accommodations and plan to test in the Accessibility Services office will need to schedule a date online through the Online Testing Registration page.  Dates/times will be open up to 2 days, i.e. if you want to test on September 19 you must schedule by September 17th . By scheduling 2 days before a test date we can make sure a low distraction environment is available for each student. If no testing dates/times are available or you cannot schedule prior to 2 days before you need to test, please contact Accessibility Services at 423-279-7640 for scheduling assistance. Please review the Accessibility Services Testing Guidelines and information for each test before scheduling a test date.

Hours for testing:

  • Main Campus Testing hours 8:00 a.m. -4:30 p.m.
  • Kingsport Campus Testing hours may vary.

Schedule Now

Once students have scheduled their test, they must complete the Testing Accommodation Form and give to their instructor. The Testing Accommodation Form must be completed for every test scheduled to be taken in Accessibility Services. This will ensure your instructor is aware of your intentions and can provide your test to the Accessibility Services office.

Testing Accommodation Form


A Testing Cover Sheet along with the student's test may be scanned/emailed to or hand-delivered to the appropriate office; Blountville (C1102) or Kingsport (KCHE330). Use the drop box at C1102 for hand-delivered tests.

Testing Cover Sheet

  1. Students who are registered with Accessibility Services are to request their Faculty Accommodation Letter at the beginning of each semester. Requests for Faculty Accommodation Letters can be made by completing the Request for Accommodation Letter form or using the button below. Letters will be sent to the student’s Northeast State student email, not D2L email. It is up to the student to either forward their letter to their instructors or they may choose to print them out and hand carry to their instructor.
  2. The Faculty Accommodation Letter is very confidential and should not be discussed with anyone other than the student or Accessibility Services staff.  Faculty should not discuss the student’s disability in front of others. Students should contact Accessibility Services if a faculty member discloses their disability to other students. 
  3. The student is to speak to their instructor individually regarding their accommodations; however, if the student does not communicate with the instructor, the instructor may take the initiative to communicate with the student privately.

Request for Accommodation Letter


   Contacts, Locations, and Hours

Campus:  Blountville  
Office:  Accessibility Services 
Room:  C1102, General Studies Building 
Office Hours:  8:00 a.m. - 4:30 p.m., Monday - Friday 
Address:  2425 Highway 75, P.O. Box 246, Blountville, TN 37617   
Phone:  423.279.7640 
Fax:  423.279.7649 

Campus:  Kingsport 
Office:  Accessibility Services Lab 
Room:  330, Kingsport Center for Higher Education (KCHE)           
Office Hours:  Hours may vary 
Address:  300 W. Market Street, Kingsport, TN 37660   
Phone:  423.354.5261

Coordinator: Kelly Mitchell - 423.279.7640

Secretary: Heather Harvey - 423.279.7640



Accessibility Services Policies and Procedures Manual Rev September 2019

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