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Enrollment verification is required for the following benefit classifications:

  • Chapter 33 - Post-9/11 GI Bill®
  • Chapter 30 - Montgomery GI Bill®
  • Chapter 1606 - Select Reserves
  • Edith Nourse Rogers Stem Scholarship
  • VET TEC 

Why am I required to process monthly certifications?

  • to insure proper payment. 
  • to avoid overpayments if you reduce your enrollment. 
  • to avoid creating a debt to the government. 
  • to reduce the overall cost of collecting debts.

How do I verify my enrollment

  • Chapter 30 - Montgomery GI Bill®
  • Chapter 1606 - Select Reserves
  • Edith Nourse Rogers Stem Scholarship
  • VET TEC 

    Please visit to sign up for "W.A.V.E.".  There is also a user guide provided if this is your first time using the system.


How do I verify my enrollment for Chapter 33, Post 9/11 GI Bill®?

You can verify enrollment via text or email.  See more details below:

If you need to verify your enrollment and are looking for instructions on how to do it, check out this 1010 Evergreen Process Infographic ( and How to Verify Enrollment for Post-9/11 GI Bill® Students - YouTube.

By Text Message:

  • Opt in: Students with a U.S. mobile phone number can use text messages as a simple, quick option for verifying monthly enrollment. As your enrollment approaches, you will receive a text informing you that you’ve been registered to receive texts for enrollment verification. Then, about 24 hours later, you’ll receive the following opt-in text: “Post-9/11 GI Bill® housing and kicker payments now require monthly enrollment verification. Would you like to submit yours via text? Please reply YES or NO.” Reply “YES” to opt in. The text message link will expire 14 days after receipt, so please respond within that time frame.
  • Verify: After opting in, you can verify your enrollment every month simply by responding to the following text message from VA: “Did you remain enrolled in your courses in MONTH YEAR as certified? Please reply YES or NO. If you have dropped all your courses, you must reply NO.” Reply “YES” to verify enrollment for the previous month.  If you don’t reply within 6 days, the conversation will expire and you will need to call the Education Call Center (ECC) at 1-888-GIBILL-1 (1-888-442-4551) domestically or 001-918-781-5678 internationally to verify your enrollment.

NOTE: When responding to opt-in or verification texts, it may take up to a day to receive a confirmation text in response.  Be assured that your response has been received. Texts will be sent from 44354.

Enrollment verification via text message is safe and secure. VA will never ask for your personal information, such as social security number or bank account information, via text.  VA strongly recommends text message verifications for verifying your re-enrollment.

By Email:

  • If you opt out of text messages, can’t verify by text, or do not have a US mobile phone number, you will be automatically enrolled in email verification at the email address on file with VA. 
  • After being opted into email verification, you will receive an email from with the subject line, “Confirmation: You’ve been enrolled into VA’s email verification!”
  • On the last day of each month, you will receive an email with the subject line, “Action Required: Verify Your Monthly Enrollment”. Select “Yes, my enrollment is the same” to verify your enrollment. After selecting your response, you will be taken to a confirmation page thanking you for verifying your monthly enrollment.
  • If you don’t select a response within 14 days, the links in your email will expire and you will need to call the ECC to verify your enrollment.
  • If your enrollment status has changed, select “No, my enrollment has changed.” Please contact your SCO to ensure your enrollment record with VA has been adjusted.

By Phone:

If you are unable to verify via text or email, you will need to contact the ECC at 1-888-GIBILL-1 (1-888-442-4551) and ask a representative to verify your enrollment. NOTE: ECC wait times may be high due to the number of students verifying enrollment each month. If you’re not sure if VA has your mobile phone number and/or email on file, you can contact the ECC to update your contact information and ensure you can verify via text or email.

Frequently Ask Questions (FAQ) Regarding Enrollment Verification:

Monthly Enrollment Verification Frequently Asked Questions (

What happens if I fail to verify my enrollment?

If you fail to verify enrollment for two consecutive months, your MHA/kicker payments will be placed on hold.  In order to have your payments released, you will need to call the ECC to verify your enrollment. When you call the ECC to release your payments, you may also enroll in text message verification at that time.


When do I verify my enrollment?

You will be able to verify your enrollment for the month on the last day of the month and after. Both Internet and telephone certification are available 24 hours a day, 7 days a week.

When do I receive payment?

If there have been no changes in your enrollment, your payment will be sent within seven (7) days. (If there have been changes, the appropriate corrections will be made to your payment.) You will get your payment faster if you:

  • verify your enrollment promptly at the end of each month.
  • sign up for Direct Deposit if you haven't already done so. You will be paid a few days sooner. You can sign up for or change your Direct Deposit by calling 1-877-838-2778 and giving the name and 9-digit routing number of your financial institution and your account number.

Remember, you must submit a verification of enrollment each month in order to receive payment.  If you forget to verify your enrollment and have benefits that could be paid, you will receive a reminder on or about the 15th of each month.

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Northeast State Community College, a Tennessee Board of Regents institution, is an equal opportunity, affirmative action institution. For questions or concerns, please contact the Affirmative Action Officer.